The mother-to-be was having triplets, so the customer ordered a cake with "congratulations" written on it three times![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjjqmgx8PRomoVleJSiPjsWDZ7xj10d1azydv2_SDxllFfv0Asj6j8BPSJviKKXVIOwXwDB0pLayDBczZ7mn88AeB3FacmQ4VNud5p7Ojar3JyBQQckdcauvCBKBeIkDcvlzF7BCN3v4Ak/s400/5.jpg)
![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjjqmgx8PRomoVleJSiPjsWDZ7xj10d1azydv2_SDxllFfv0Asj6j8BPSJviKKXVIOwXwDB0pLayDBczZ7mn88AeB3FacmQ4VNud5p7Ojar3JyBQQckdcauvCBKBeIkDcvlzF7BCN3v4Ak/s400/5.jpg)
This story clearly illustrates the problem with ordering over the phone:
[answering phone] "Cakey Cake Bakery, Jill speaking! How can I help you?"
"Hi, I need to order a cake for my boss. We have a photo of him playing golf that we'd like to put on it, though - can you do that?"
"Of course! Just bring the photo in on a USB drive and we'll print it out here."
"Great, I'll bring it by this afternoon."
Later...
"Hey, Jill, what am I putting on this cake?"
"Oh, check the counter; I left the jump drive out for you there."
[calling from the back room] "Really? This is what they want on the cake?"
"Yeah, the customer just brought it in."
"Okey dokey!"![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh3LD30LY50sQZoJDPtRddOQiduy6vOyGPBfWe8AueWTpSMkX7PuxqK5DOe0mhrzHtUk-1ge-oC20fMT7FYr38XDS-7SlAy27Zhf16fooSIIU7BGPH_o62Eq5RG8lmsGcCTAXSUR8OWGEQ/s400/6.jpg)
[answering phone] "Cakey Cake Bakery, Jill speaking! How can I help you?"
"Hi, I need to order a cake for my boss. We have a photo of him playing golf that we'd like to put on it, though - can you do that?"
"Of course! Just bring the photo in on a USB drive and we'll print it out here."
"Great, I'll bring it by this afternoon."
Later...
"Hey, Jill, what am I putting on this cake?"
"Oh, check the counter; I left the jump drive out for you there."
[calling from the back room] "Really? This is what they want on the cake?"
"Yeah, the customer just brought it in."
"Okey dokey!"
![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh3LD30LY50sQZoJDPtRddOQiduy6vOyGPBfWe8AueWTpSMkX7PuxqK5DOe0mhrzHtUk-1ge-oC20fMT7FYr38XDS-7SlAy27Zhf16fooSIIU7BGPH_o62Eq5RG8lmsGcCTAXSUR8OWGEQ/s400/6.jpg)
"I'm not really sure what the "20th" denotes: 20 years of being a "dad"? 20 "children"? Or maybe the cake is for the 20th "dad" to come along? Eh?"![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgj5nn1FsUhr7zk-vnPRGr3qfA4IH6y0VhmYrLE4NVD2MmnhgjPoqBXxqTsZXNeriZuN9nssXa1PVnTdd02kvlArVfXRafbPJko5mgKB_CKDQIOA9fh8XKBuAgZEWv_qas9iCM-CiOb8Lk/s400/10.jpg)
![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgj5nn1FsUhr7zk-vnPRGr3qfA4IH6y0VhmYrLE4NVD2MmnhgjPoqBXxqTsZXNeriZuN9nssXa1PVnTdd02kvlArVfXRafbPJko5mgKB_CKDQIOA9fh8XKBuAgZEWv_qas9iCM-CiOb8Lk/s400/10.jpg)
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